ag222 Terms and Conditions

Age Limit and Legal Eligibility

The following eligibility requirements must be met to use ag222 services:

• You must be at least 21 years old. This platform is strictly prohibited for minors under Bangladeshi law.
• You must operate the account in your own name and for your own benefit.
• Only one account per person is permitted.
• It is entirely your responsibility to ensure that online gaming is not legally prohibited in your jurisdiction.

Registration Process

By registering, you confirm the following:

• All information provided is true, accurate, and up to date.
• ag222 may request necessary documents at any time to verify your identity.
• Providing false or misleading information may result in immediate account closure and forfeiture of associated funds.
• As part of the KYC (Know Your Customer) process, ag222 may request a copy of your national ID card or passport.

Deposit Terms

• Minimum deposit amount: ৳300 (same for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• You may only deposit from a payment account registered in your own name.
• Deposits through third parties are strictly prohibited and may result in account closure.
• Deposit amounts will be processed in Bangladeshi Taka (BDT / ৳).

Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal time: completed within 5–30 minutes after the request is approved.
• Withdrawals are only permitted to the same payment method used at the time of deposit.
• KYC verification may need to be completed before a withdrawal.
• The applicable wagering requirements must be met before bonus funds can be withdrawn.
• ag222 reserves the right to hold a withdrawal for additional verification in the case of suspicious transactions.

Anti-Money Laundering (AML)

ag222 complies with international standards on anti-money laundering. If suspicious financial activity is detected, we are obligated to notify the relevant authorities and suspend the account during the investigation. Deposited funds must come from a lawful source.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times (25x). For example, depositing ৳1,000 gives you a ৳2,000 bonus, and a total of ৳50,000 must be wagered before it can be withdrawn.

General Bonus Rules

• A bonus offer applies only once per person, household, address, or device.
• If a withdrawal is made after claiming a bonus without meeting the wagering requirements, the bonus and any winnings from it will be forfeited.
• Some games may be excluded from bonus wagering — the detailed terms of each offer apply.
• ag222 reserves the right to modify, suspend, or withdraw any bonus offer.
• Bonus abuse or "bonus hunting" will be treated as a policy violation.
• VIP program cashback (from Bronze to Platinum tier) operates under separate terms.

Game Usage Terms

• All games on ag222 are fair and transparent, operated using Random Number Generator (RNG) technology.
• In the event of a technical error or disconnection during a game, ag222 will determine the outcome according to the applicable rules.
• If there is a dispute over a game result, the game software log will be considered the final proof.
• ag222's game library includes titles from PG Soft, Pragmatic Play, JILI, Spribe, and other leading providers.
• ag222 is not responsible for any loss caused by server issues on the part of a game provider.

Betting Limits

Each game has specific minimum and maximum bet limits, which are displayed in the game interface. Separate maximum bet limits may apply while a bonus is active — winnings from bets that exceed this limit may result in the bonus being voided. ag222 reserves the right to change bet limits.

Strictly Prohibited

Any of the following activities are completely prohibited on this platform:

• Using software, bots, scripts, or automation tools to exploit vulnerabilities in the platform or games.
• Colluding with other players or engaging in group fraud ("collusion").
• Creating multiple accounts to gain unfair advantage from bonuses.
• Conducting money laundering or illegal financial activities on the platform.
• Attempting to hack or carry out cyber attacks on ag222's servers or network.
• Unauthorized access to another user's account.
• Operating an account using a false identity or another person's information.
• Making deposits or withdrawals using a third party's account.

For any of the above violations, ag222 will close the account, forfeit the funds, and take legal action where applicable.

Use of Personal Information

ag222 collects, stores, and processes your personal information. Our Privacy Policy provides detailed information on this. In brief:

• Your information is used for service delivery, identity verification, and fraud prevention.
• Your information will not be sold to third parties, but may be shared with authorities when legally required.
• We use SSL encryption and other security measures to keep your information safe.
• You may request access to, correction of, or deletion of your information.

21+ For Adults Only

ag222 is firmly committed to responsible gaming. This platform is for those aged 21 and above only. We provide the following tools:

• Deposit Limits: Set a limit on your daily, weekly, or monthly deposit amount.
• Time Out: Take a break from the platform for a set period of time.
• Self-Exclusion: The option to exclude yourself from the platform for an extended period.
• Support: Contact our 24/7 live chat for assistance with gambling addiction.

Visit our Responsible Gaming page to learn more.

Complaint Process

In the event of any dispute or complaint, please follow the steps below:

• Step 1: Report the issue directly through our 24/7 live chat — most issues are resolved quickly.
• Step 2: If the issue is not resolved via chat, send a detailed complaint to [email protected].
• Step 3: ag222 will provide a formal response within 7 business days of receiving the complaint.

In resolving disputes, game software logs and ag222's records will be considered as final evidence.

Applicable Law

The laws of the jurisdiction where ag222's operating entity is registered shall apply to the interpretation and enforcement of these terms. As a user, you are responsible for complying with all applicable laws in your own country.

Contact Us

If you have any questions or need clarification regarding these terms and conditions, please contact our support team:

• Live Chat: Support available in Bengali 24/7
• Email: [email protected]

Last updated: January 1, 2026. This document is written in Bengali and the Bengali version is final and binding.